Raising the bar out West with 1800 HOSE VAN

Australian Earthmoving Magazine News:

Anybody who owns a piece of earthmoving equipment knows that there are plenty of mobile hydraulic hose repair services around, but don’t be fooled, some are better than others.

One of the newer kids on the block, 1800 HOSE VAN, supported by Gates Australia, is fast making inroads on the scene, taking on the big boys head-on with high levels of customer service, and 24 hour / seven day a week accessibility from its growing team of highly skilled operators.

One such operator servicing the greater Perth region is John MacAngus – you’d be hard pressed to find a more knowledgeable technician anywhere.

As well as being a qualified mechanic, John spent 15 years working on oil and gas rigs where he specialised in high pressure hoses and water jetting along with decommissioning of drilling machinery.

After leaving that industry, John set-up a mechanical workshop where he began building a client base servicing and repairing ride-on mowers, tractors and agricultural equipment, later adding to his services by becoming a 1800 HOSE VAN licenced operator.

“Given my background and the sorts of customers I was dealing with on the mechanical side of the business, it made perfect sense to become involved with 1800 HOSE VAN,” John said.

Running his workshop from Bedfordale about 30 minutes’ drive south of Perth, John is servicing a growing array of clients within a two hour radius of this home base.

“I’m building up my customers and working with clients in agriculture, construction and the mining industries,” John said.

Along with customers reaping the benefits of his industry knowledge and many years’ experience working with hydraulics, they also receive extremely high levels of service.

“I pride myself on delivering exceptional service,” he said.

“I’ve heard stories that some other providers expect the damaged or faulty hose to be removed by the time they arrive. They essentially turn-up, make the new hose and leave it with the customer to do the installation themselves.

“I do all of the work, I can diagnose, remove the culprit part, make a new one and refit – I’ll even replace seals and cylinders if need be, it’s all part of the service.”

For further information contact 1800 HOSE VAN (1800 467 383), or visit 1800hosevan.com.au

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